Maven Business Financial Services

Last updated: February 02, 2022

BACKGROUND: 

Maven Solutions (the “Service Provider”) provides Consultancy Services to business clients. The Service Provider has reasonable skill, knowledge, and experience in that field. These Terms and Conditions shall form the basis of contracts for the provision of services by the Service Provider to its clients. 

 

1 Definitions and Interpretation 

1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings: 

 

“Applicable Laws” 

means all laws, statutes, regulations, and similar instruments from time to time in force applicable to the Parties, the Services, and to the Contract; 

“Business Day” 

means, any day (other than Saturday or Sunday) on which Maven Solutions operates; 

“Business Hours” 

means 08:30 to 17:30 on a Business Day; 

“Client” 

means the party procuring the Services from the Service Provider under the Contract; 

“Client Equipment” 

means any and all equipment including computer hardware, systems, provided or otherwise made accessible by the Client to the Service Provider in relation to the provision of the Services (whether directly or indirectly); 

“Client Materials” 

means any and all information, documents, and other materials provided by the Client to the Service Provider in relation to the provision of the Services; 

“Commencement Date” 

means the date on which the Contract shall enter into effect, as set out in Clause 2 (Basis of Contract); 

“Confidential Information” 

means, in relation to either Party, information which is disclosed to that Party by the other Party pursuant to or in connection with the Contract (whether orally or in writing or any other medium, and whether or not the information is expressly stated to be confidential or marked as such); 

“Contract” 

means the contract entered into by the Service Provider and the Client for the provision of Services in accordance with and on the basis of these Terms and Conditions; 

“Data Protection Legislation” 

means all applicable legislation in force from time to time in the United Kingdom applicable to data protection and privacy including, but not limited to, the UK GDPR (as defined in section 3(10) (as supplemented by section 205(4)) of the Data Protection Act 2018; the Data Protection Act 2018 (and regulations made thereunder); and the Privacy and Electronic Communications Regulations 2003 as amended; 

“Fees” 

means any and all sums due under the Contract from the Client to the Service Provider in consideration of the Services, as set out in Clause 5 (Fees, Payment, and Records); 

“Intellectual Property Rights” 

means patents, rights to inventions, copyright and related rights, trade marks, business names, domain names, rights in get-up and trade dress, goodwill and the right to passing off actions, design rights, database rights, rights to use confidential information and the right to protect the same, and any and all other intellectual property rights, whether registered or unregistered, including applications and the right to apply for (and be granted) renewals or extensions of, and rights to claim priority from, any such rights and any and all equivalent rights or other forms of protection subsisting now or in the future anywhere in the world; 

“Mandatory Policies” 

means the Client’s business policies as attached to the Order and provided by the Client ahead of engagement; 

“Order” 

means the Client’s order for the Services as set out in the Agreement which may be subject to review and change periodically; 

“Services” 

means the services to be provided by the Service Provider to the Client in accordance with the Contract, as fully defined in the Specification provided by the Client; 

“Service Provider Equipment” 

means any and all equipment including computer hardware, systems, provided and used by the Service Provider in relation to the provision of the Services (whether directly or indirectly); and 

“Specification” 

means the full description and specification of the Services as agreed in writing and provided by the Client to the Service Provider. 

 

1.2 Any reference to “writing”, and any similar expression, includes a reference to any communication sent by email. 

1.3 Unless expressly stated otherwise, legislation or a provision thereof is a reference to that legislation or provision as amended or re-enacted from time to time. 

1.4 Unless expressly stated otherwise, legislation or a provision thereof, shall include all subordinate legislation made from time to time under that legislation or provision. 

1.5 A reference to “these Terms and Conditions” is a reference to these Terms and Conditions as amended or supplemented at the relevant time. 

1.6 A reference to “the Contract” is a reference to the contract between the Parties as defined above in sub-Clause 1.1 and further set out below in Clause 2 (Basis of Contract). 

1.7 A reference to a “Party” or the “Parties” refer to the parties to the Contract. 

1.8 A reference to any other agreement or document is a reference to that agreement or document as amended or supplemented at the relevant time. 

1.9 Any obligation on either Party not to do a particular thing includes an obligation to not allow that thing to be done. 

1.10 The headings used in these Terms and Conditions are for convenience only and shall have no effect upon the interpretation of the Contract. 

1.11 Words communicating the singular number shall include the plural and vice versa. 

1.12 References to any gender shall include any other gender. 

1.13 References to persons shall include natural persons, corporate, or unincorporated bodies (whether or not the same have a separate legal personality). 

1.14 References to a company shall include companies, corporations, or other bodies corporate, however so and wherever incorporated or established. 

 

2 Basis of Contract 

2.1 An Order shall constitute a contractual offer by the Client to procure Services from the Service Provider in accordance with and on the basis of these Terms and Conditions. 

2.2 An Order shall be deemed to be accepted by the Service Provider upon the Service Provider’s issuing its acceptance of that Order in writing. 

2.3 Upon the Service Provider’s issuing of written acceptance under sub-Clause 2.2, a Contract shall come into existence between the Client and the Service Provider. The date of the Service Provider’s written acceptance shall be the Commencement Date of the written confirmation of Order and or the payment of an invoice by the Client to the Service provider, whichever be the sooner. 

2.4 These Terms and Conditions shall form the basis of the Contract. Subject to Clause 18 (Variation) and to sub-Clause 10.8 (Data Processing), any other terms that the Client or the Service Provider seeks to impose or incorporate into the Contract, or which are implied by trade custom, practice, or course of dealing shall be excluded from the Contract. 

2.5 No advertising, promotional literature, descriptive matter, drawings, samples, catalogues, brochures, or similar material issued or published by the Service Provider in any format or medium shall form part of the Contract or have any contractual force. Such material is provided by the Service Provider only for promotional purposes and for providing an approximate description of the services available from the Service Provider. 

2.6 Quotations are valid for a period of 6 Months. 

3 Provision of the Services and Service Provider’s Obligations 

3.1 With effect from the Commencement Date, the Service Provider shall, throughout the term of the Contract, provide the Services to the Client. 

3.2 The Service Provider shall ensure that the Services conform at all times with the Specification in all material respects. 

3.3 The Service Provider shall provide the Services with reasonable skill and care, commensurate with best practices in the United Kingdom. 

3.4 The Service Provider shall use reasonable endeavours to meet any performance dates set out in the Order. Such dates shall be estimates only, however, and time shall not be of the essence in the provision of the Services. The Service Provider shall act in accordance with all reasonable instructions issued by the Client provided that such instructions are compatible with the Specification. 

3.5 The Service Provider shall ensure that any and all of its personnel involved in the provision of the Services are suitably skilled, qualified, and experienced to perform the part(s) of the Services to which they are assigned. 

3.6 The Service Provider shall provide the Service Provider Equipment. 

3.7 The Service Provider shall use any Client Materials provided by the Client from time to time only to the extent reasonably necessary for and only for the purposes of the provision of the Services. The Service Provider shall hold any and all Client Materials in safe custody, at its own risk, and shall maintain the same in good condition. The Service Provider shall return or dispose of Client Materials in its possession at the Client’s option and on the Client’s written instruction. 

3.8 The Service Provider shall use any Client Equipment provided (or made available) by the Client from time to time only to the extent reasonably necessary for and only for the purposes of the provision of the Services. The Service Provider shall use all such Client Equipment with care and in accordance with best practice at all times. The Service provider shall return Client Equipment in its possession on the Client’s written instruction. 

3.9 In the event that the Client provides access to the Client’s premises and any other facilities that is or are agreed upon by the Parties or as otherwise reasonably required from time to time by the Service Provider to enable the Service Provider to provide the Services, the Service Provider shall use the same only to the extent reasonably necessary for and only for the purposes of the provision of the Services and only in accordance with any written authorisation and instructions and (as further stated in sub-Clause 8.1.(c)) all applicable health and safety rules and regulations and security requirements in place at the Client’s premises and such other facilities. 

 

4 Client’s Obligations 

4.1 The Client shall ensure that all information that it provides in the Order and the Specification shall be complete and accurate. 

4.2 The Client shall provide: 

a) all co-operation that is reasonably required by the Service Provider to enable the Service Provider to provide the Services; 

b) any and all Client Materials that are agreed upon by the Parties or as otherwise reasonably required from time to time by the Service Provider together with any necessary written authorisation and instructions relating to the Client Materials, to enable the Service Provider to provide the Services; 

c) (or make available) any and all Client Equipment (or access thereto) that is agreed upon by the Parties or as otherwise reasonably required from time to time by the Service Provider together with any necessary written authorisation and instructions relating to the Client Equipment, to enable the Service Provider to provide the Services; 

d) where required, access to and availability and use of the Client’s premises and any other facilities that is or are agreed upon by the Parties or as otherwise reasonably requested from time to time by the Service Provider to enable the Service Provider to provide the Services and shall inform the Service Provider of any applicable health and safety rules and regulations and security requirements. 

4.3 The Client may from time to time issue reasonable instructions to the Service Provider in relation to the Service Provider’s provision of the Services. Any such instructions shall be compatible with the Specification. 

4.4 In the event that the Service Provider requires the decision, approval, consent, authorisation, or any other communication from the Client in order to continue with the provision of the Services (or any part thereof) at any time, the Client shall provide the same in a reasonable and timely manner. 

4.5 In the event that any licences or consents are required to enable the Service Provider to provide the Services and to install and use any required Service Provider Equipment, the Client shall obtain the same before the date on which the provision of the Services is due to begin (in accordance with sub-Clause 3.1), and shall maintain the same to the extent required for the provision of the Services and use of the Service Provider Equipment throughout the term of the Contract. 

4.6 Any failure or delay in the provision of the Services by the Service Provider which results from the Client’s failure or delay in complying with any of its obligations under the Contract or any other act or omission of the Client shall not be the responsibility or fault of the Service Provider. 

 

5 Fees, Payment, and Records 

5.1 The Fees shall be set out in the Order. The Fees shall be the full and only consideration payable to the Service Provider with respect to its provision of the Services. 

5.2 Unless the Parties agree otherwise in writing, the Fees shall include all costs and expenses incurred by the Service Provider, whether directly or indirectly, in connection with the provision of the Services. 

5.3 The Service Provider shall invoice the Client upon the completion of the Services or 30 days in arrears. 

5.4 All payments required to be made pursuant to the Contract in consideration of the Services shall be made in GBP in cleared funds to such bank in England as the Service Provider may nominate in writing within 7 Business Days of receipt of the relevant invoice by the Client. 

5.5 Where any payment is required to be made on a day that is not a Business Day, it may be made on the next following Business Day. 

5.6 All sums payable by the Client under the Contract shall be exclusive of VAT. In the event that any taxable supply for VAT purposes is made under the Contract by the Service Provider to the Client, the Client shall, upon receipt of a valid VAT invoice from the Service Provider, pay to the Service Provider such additional sums in respect of VAT as are chargeable on the supply of the Services at the same time that payment is due for the provision of the Services. 

5.7 If the Client receives an invoice and reasonably believes that it is incorrect, it may dispute that invoice in good faith as follows: 

a) the Client shall notify the Service Provider in writing as soon as reasonably possible and practicable; 

b) the Client shall not be deemed to be in breach of the Contract for failure to pay the disputed sums while such a dispute is ongoing; 

c) the Client shall pay any sum which is not in dispute by the due date for payment; 

d) following the resolution of the dispute, the Client shall pay the sum agreed between the Parties including any interest charged on that sum by the Service Provider, as calculated in accordance with sub-Clause 5.8 (from the original due date for payment); 

e) in the event that the Service Provider is required to refund any sums to the Client, interest shall be added to such sums, as calculated in accordance with sub-Clause 5.8; and 

f) following the resolution of the dispute, in the event that either Party is required to make a balancing payment, that Party shall make such payment within seven (7) days and, in the event that the Service Provider is required to issue a credit note, it shall issue the same within seven (7) days. 

5.8 Without prejudice to sub-Clause 14.2(a) (termination for late payment), any sums which remain unpaid by the due date for payment under the Contract shall incur interest on a daily basis at a rate of 8% per annum above the base rate of the Bank of England from time to time, or at 8% per annum for any period during which that base rate is below 0%, from the due date for payment until payment is made in full of any such outstanding sums, whether before or after judgment. 

5.9 The Service Provider shall: 

g) keep or procure that are kept, such records and books of account as are necessary to enable the amount of any sums payable pursuant to the Contract to be accurately calculated; and 

h) at the reasonable request of the Client, allow the Client or its agent to inspect those records and books of account. 

5.10 In case of the Client’s failure to make payment for services within the specified period, the Service Provider may, after 30 days, transfer the unpaid balance to a third-party debt collection agency. The Client agrees to cover any debt recovery fees, and interest shall accrue on the outstanding balance at in accordance with sub-clause 5.8, from the original due date until full payment. The Client can settle directly with the Service Provider before involving the debt collector. This action is subject to written notice from the Service Provider. The Service Provider retains the right to pursue legal action if necessary. 

5.11 Furthermore, in the event that the Client, being a company, fails to make payment for services within the specified period, or enters into liquidation, or decides to strike-off the company, all directors and shareholders of the said company shall be jointly and severally liable for the outstanding debt, debt recovery fees, and any accrued interest as stipulated in the preceding sub-clause. This personal liability shall extend to cover the entire outstanding amount owed to the Service Provider and any associated costs. The Service Provider reserves the right to pursue legal action against the directors and shareholders collectively or individually to recover the outstanding debt in such circumstances. Payment of an invoice by the Client to the Service Provider, the signing of a contract, Order or Specification, confirms that all directors and shareholders of the Client company acknowledge and accept the personal liability provisions outlined in this sub-clause. 

 

6 Intellectual Property Rights 

6.1 The Client (and, where applicable, its licensors) shall retain ownership of the Intellectual Property Rights subsisting in any and all Client Materials. 

6.2 The Client shall grant to the Service Provider a non-exclusive, fully paid-up, royalty-free, licence to use, copy, and modify the Client Materials for the term of the Contract only to the extent reasonably necessary for and only for the purposes of the provision of the Services. 

 

7 Confidentiality 

7.1 Each Party undertakes that, except as provided by sub-Clause 7.2 or as authorised in writing by the other Party (such authorisation not to be unreasonably withheld), it shall, at all times during the term of the Contract and for 6 months after its termination or expiry: 

a) keep confidential all Confidential Information; 

b) not disclose any Confidential Information to any other party; 

c) not use any Confidential Information for any purpose other than as contemplated by the Contract; and 

d) ensure that (as applicable) none of its employees, directors, officers, agents, or sub-contractors does any act which, if done by that Party, would be a breach of the provisions of this Clause 7. 

7.2 Subject to sub-Clause 7.3, either Party may disclose any Confidential Information to: 

e) any sub-contractors, substitutes, or suppliers; 

f) any governmental or other authority or regulatory body; 

g) any employee or officer of that Party or of any of the aforementioned persons, parties, or bodies. 

7.3 Disclosure under sub-Clause 7.2 may be made only to the extent that it is necessary for the purposes contemplated by the Contract, or as required by law. In each case, the disclosing Party must first inform the recipient that the Confidential Information is confidential. Unless the recipient is a body described in sub-Clause 7.2(b) or is an authorised employee or officer of such a body, the Party disclosing the Confidential Information under sub-Clause 7.2 must obtain and submit to the other Party a written undertaking from the recipient to keep the Confidential Information confidential and to use it only for the purposes for which the disclosure is made. 

7.4 Either Party may use any Confidential for any purpose, or disclose it to any other party, where that Confidential Information is or becomes public knowledge through no fault of that Party. 

7.5 When using or disclosing Confidential Information under sub-Clause 7.4, the Party using or disclosing that Confidential Information must ensure that it does not use or disclose any part of that Confidential Information which is not public knowledge. 

7.6 The provisions of this Clause 7 shall continue in force in accordance with their terms, notwithstanding the termination or expiry of the Contract for any reason. 

 

8 Law 

8.1 The Service Provider shall, at all times, and at its own expense when performing its obligations under the Contract: 

a) comply with the Applicable Laws; 

b) comply with all applicable health and safety rules and regulations and security requirements in place at the Client’s premises and any other facilities to which the Service Provider has access that is or are agreed upon by the Parties or as otherwise reasonably required from time to time by the Service Provider. 

8.2 Each Party shall inform the other Party as soon as reasonably possible and practicable when it becomes aware of any changes to the Applicable Laws. 

 

9 Data Protection 

The Service Provider shall only use the Client’s personal data as set out in the Service Provider’s Privacy Policy, available on request. 

 

10 Data Processing 

10.1 In this Clause 10, the terms “personal data”, “processing”, “data subject”, “controller”, “processor”, and “personal data breach” shall have the meanings defined in Article 4 of the UK GDPR, and the terms “Data Processor” and “Data Controller” shall have the same meanings as “processor” and “controller” respectively. The term “domestic law” means the law of the United Kingdom or a part thereof. 

10.2 The Parties shall both comply with all applicable data protection requirements set out in the Data Protection Legislation. This Clause 10 shall not relieve either Party of any obligations set out in the Data Protection Legislation and does not remove or replace any of those obligations. 

10.3 For the purposes of the Data Protection Legislation and for this Clause 10, the Client shall be the “Data Controller”, and the Service Provider shall be the “Data Processor”. 

10.4 The scope, nature, and purpose of the processing; the duration of the processing; the type(s) of personal data; and the category or categories of data subject shall be set out in both the Client’s and Service Provider’s data privacy policy. 

10.5 The Data Controller shall (without prejudice to the generality of sub-Clause 10.2) ensure that it has in place all necessary consents and notices required to enable the lawful transfer of personal data to the Data Processor for the purposes described for the duration of the Contract. 

10.6 The Data Processor shall (without prejudice to the generality of sub-Clause 10.2), with respect to any personal data processed by it in relation to its performance of any of its obligations under the Order: 

a) process the personal data only on the written documented instructions of the Data Controller unless the Data Processor is otherwise required to process such personal data by domestic law. The Data Processor shall promptly notify the Data Controller before carrying out such processing unless it is prohibited from doing so by that law; 

b) ensure that it has in place appropriate technical and organisational measures (as approved by the Data Controller) to protect the personal data from unauthorised or unlawful processing, accidental loss, damage, or destruction. Such measures shall be appropriate and proportionate to the potential harm resulting from such events and to the nature, scope, and context of the personal data and processing involved, taking into account the current state of the art in technology and the cost of implementing those measures. Measures to be taken shall be set out in the Order; 

c) ensure that any and all persons with access to the personal data (whether for processing purposes or otherwise) are contractually obliged to keep that personal data confidential; 

d) not transfer any personal data outside of the UK without the prior written consent of the Data Controller and only if the following conditions are satisfied: 

I. the Data Controller and/or the Data Processor has/have provided appropriate safeguards for the transfer of personal data; 

II. affected data subjects have enforceable rights and effective legal remedies; 

III. the Data Processor complies with its obligations under the Data Protection Legislation, providing an adequate level of protection to any and all personal data so transferred; and 

IV. the Data Processor complies with all reasonable instructions given in advance by the Data Controller with respect to the processing of the personal data; 

e) assist the Data Controller, at the Data Controller’s cost, in responding to any and all requests from data subjects and in ensuring its compliance with the Data Protection Legislation with respect to impact assessments, security, breach notifications, and consultations with supervisory authorities or other applicable regulatory authorities (including, but not limited to, the Information Commissioner’s Office); 

f) notify the Data Controller without undue delay of any personal data breach of which it becomes aware; 

g) on the Data Controller’s written instruction, delete (or otherwise dispose of) or return all personal data and any and all copies thereof to the Data Controller on termination or expiry of the Contract unless it is required to retain any of the personal data by domestic law; 

h) indemnify the Data Controller against any loss or damage suffered by the Data Controller as a result of any breach by the Data Processor of its obligations under this Clause 10. 

10.7 The Data Processor shall not sub-contract any of its obligations with respect to the processing of personal data under this Clause 10 to another processor without the prior written consent of the Data Controller (such consent not to be unreasonably withheld). In the event that the Data Processor appoints another processor, the Data Processor shall: 

a) enter into a written contract with the other processor, which shall impose upon that other processor substantially the same obligations as are imposed upon the Data Processor by this Clause 10, which the Data Processor shall ensure shall reflect the requirements of the Data Protection Legislation at all times; 

b) ensure that the other processor complies fully with its obligations under that agreement and the Data Protection Legislation; and 

c) remain fully liable to the Data Controller for the performance of that other processor’s obligations and the acts or omissions thereof. 

10.8 Either Party may, at any time, and on at least 30 days notice, alter this Clause 10, replacing it with any applicable data processing clauses or similar terms adopted by the Information Commissioner or that form part of an applicable certification scheme. Such terms shall apply and replace this Clause 10 by attachment to the data privacy policy. 

 

11 Insurance 

The Service Provider shall, for the term of the Contract: 

11.1 take out and maintain professional indemnity and public liability insurance with a reputable insurance company to cover the liabilities that may arise under or in relation to the Contract; and 

11.2 on request, the Service Provider will supply copies of current certificates of insurance for the then-current year’s premium for each type of insurance. 

 

12 Liability 

12.1 As set out in Clause 11 (Insurance), the Service Provider shall obtain insurance cover with respect to its own liability for individual claims that do not exceed £1 million per claim. The limits to, and exclusions of, liability in this Clause 12 shall reflect the insurance cover that the Service Provider has been able to obtain. The Client shall be responsible for making its own arrangements for the insurance of any excess loss. 

12.2 References in this Clause 12 to “liability” shall include every liability arising under or in relation to the Contract including, but not limited to, liability in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution, or otherwise. 

12.3 Nothing in the Contract shall limit or exclude either Party’s liability under or in relation to the Contract for any form of liability which cannot be limited or excluded by law including, but not limited to: 

a) death or personal injury caused by negligence; 

b) fraud or fraudulent misrepresentation; 

c) for the wilful misconduct of either that Party or that of its employees or agents; or 

d) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 (relating to title and quiet possession). 

12.4 Neither Party shall have the right to benefit from any of the limitations or exclusions of liability set out in this Clause 12 in respect of any liability under or in relation to the Contract which arises out of the deliberate default of either that Party or of that Party’s employees or agents. 

12.5 Nothing in this Clause 12 shall limit or exclude either Party’s payment obligations under the Contract. 

12.6 Subject to sub-Clause 12.3 (liabilities which cannot be limited or excluded by law), and sub-Clause 12.4 (no limitations or exclusions of liability in respect of deliberate default), and sub-Clause 12.6 (liabilities under specific clauses), the total liability of the Service Provider to the Client under or in relation to the Contract for any and all related or unrelated acts or omissions, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to £1 Million. 

12.7 Subject to sub-Clause 12.3 (liabilities which cannot be limited or excluded by law) and sub-Clause 12.4 (no limitations or exclusions of liability in respect of deliberate default), the total liability of the Client to the Service Provider under or in relation to the Contract for any and all related or unrelated acts or omissions, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to £1 Million. 

12.8 The limit on the Client’s liability set out in sub-Clause 12.7 shall not be reduced by any sums awarded by any court or arbitrator using their statutory or procedural powers in relation to the costs of proceedings or interest for late payment. 

12.9 Subject to sub-Clause 12.3 (liabilities which cannot be limited or excluded by law), sub-Clause 12.4 (no limitations or exclusions of liability in respect of deliberate default), and sub-Clause 12.5 (no limitations or exclusions of either Party’s payment obligations), and sub-Clause 12.6 (liabilities under specific clauses), the following categories of loss shall be wholly excluded by the Parties and neither Party shall be liable under or in relation to the Contract for any such losses suffered by the other, whether directly or indirectly, or whether immediate or consequential: 

e) loss of profits; 

f) loss of sales or business; 

g) loss of business opportunity; 

h) loss of agreements or contracts; 

i) loss of anticipated savings; 

j) loss or corruption of data or information; 

k) loss or corruption of software; 

l) loss of, or damage to, goodwill; or 

m) indirect or consequential loss. 

12.10 Notwithstanding sub-Clause 12.11 (categories of loss which are excluded), but subject to sub-Clause 12.7 (limit on the Service Provider’s liability) and sub-Clause 12.8 (limit on the Client’s liability), the following categories of loss are not excluded: 

n) sums paid by the Client to the Service Provider under the Contract in respect of any part of the Services which is or are not provided in accordance with the terms of the Contract; 

o) wasted expenditure; 

p) additional costs incurred by the Client in procuring and implementing replacements or alternatives for or to services not provided in accordance with the terms of the Contract including, but not limited to, costs of management and personnel time, consultancy costs, materials costs, and equipment costs; and 

q) losses incurred by the Client which arise out of or in connection with any claim, demand, penalty, fine, action, investigation, or other proceeding by any third party against the Client resulting from any act or omission of the Service Provider. 

12.11 Subject to the above provisions of this Clause 12, the Client’s rights under the Contract shall be in addition to, and not exclusive of, any common law rights or remedies. 

 

13 Force Majeure 

13.1 For the purposes of the Contract, “Force Majeure Event” means, in relation to either Party, any circumstances beyond that Party’s reasonable control including, but not limited to, any strike, lockout, or other form of industrial action; lack of, interruption to, or failure of any utility service, or lack of available facilities; non-performance by suppliers or sub-contractors; collapse of buildings, fire, explosion, accident, acts of God, storm, flood, drought, earthquake, epidemic, pandemic, or other natural disaster; terrorist attack, civil commotion or riots, war, civil war, threat of preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off diplomatic relations; nuclear, chemical, or biological contamination, or sonic boom; or any law or action taken by a government or public authority including, but not limited to, imposing an export or import restriction, quota, or prohibition, or failing to grant a necessary licence or consent, or any similar or dissimilar circumstances. 

13.2 If any Force Majeure Event occurs in relation to either Party which affects or may affect that Party’s performance of its obligations under the Contract, the affected Party shall notify the other Party as soon as reasonably possible and practicable of the nature and extent of the circumstances in question. The affected Party shall use reasonable endeavours to mitigate the effect of the Force Majeure Event on the performance of its obligations. 

13.3 Subject to compliance with sub-Clause 13.2, neither Party shall be deemed to be in breach of the Contract or shall otherwise be liable to the other by reason of any delay in performance or non-performance of any of its obligations under the Contract to the extent that performance of that obligation is prevented, hindered, or delayed by a Force Majeure Event of which it has notified the other Party, and the time for that performance shall be extended accordingly. 

13.4 If the performance by either Party of any of its obligations under the Contract is prevented, hindered, or delayed by a Force Majeure Event for a continuous period in excess of 3 months the Parties shall enter into bona fide discussions with a view to alleviating its effects, or to agreeing upon such alternative arrangements as may be fair and reasonable. 

 

14 Termination 

14.1 Without prejudice to any other right or remedy available to it, either Party may terminate the Contract by giving the other Party 7 days written or verbal notice. 

14.2 Without prejudice to any other right or remedy available to it, either Party may terminate the Contract immediately by giving written notice to the other Party in the event that: 

a) the other Party does not pay any sum due under the Contract when it is due to be paid and such sum remains outstanding for at least 30 days after receiving written notification to pay that sum; 

b) the other Party commits a material breach of any term of the Contract and (if that breach is capable of remedy) does not remedy that breach within 30 days after receiving written notification to do so; 

c) the other Party threatens to, or does, suspend, payment of its debts as they fall due, admits that it is unable to pay its debts, or (being a company or limited liability partnership) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 (as if the meaning of the words “it is proved to the satisfaction of the courts” contained in sections 123(1)(e) or 123(2) of the Insolvency Act 1986 did not appear in those sections), or (being an individual) is deemed either to be unable to pay its debts or as having no reasonable prospect of paying its debts, in either case, within the meaning of section 268 of the Insolvency act 1986, or (being a partnership) has any partner to whom any of the foregoing applies; 

d) the other Party begins negotiations with any class or all of its creditors about the rescheduling of any of its debts, or proposes any compromise or arrangements with any of its creditors or enters into the same, other than (being a company) solely for the purpose of a scheme for the solvent amalgamation of that other Party with one or more other companies or for the solvent reconstruction of that other Party; 

e) the other Party applies to the court for, or obtains, a moratorium under Part A1 of the Insolvency Act 1986; 

f) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or otherwise in connection with the winding up of the other Party (being a company, limited liability partnership, or a partnership) other than solely for the purpose of a scheme for the solvent amalgamation of that other Party with one or more other companies or for the solvent reconstruction of that Party; 

g) an application is made to the court, or an order is made, for the appointment of an administrator, or a notice of intention to appoint an administrator is given, or an administrator is appointed, over the other Party (being a company, limited liability partnership, or a partnership); 

h) the holder of a qualifying floating charge over the assets of that other Party (being a company or limited liability partnership) has become entitled to appoint, or has appointed, an administrative receiver; 

i) a person becomes entitled to appoint a receiver over any or all of the assets of the other Party, or a receiver is appointed over all or any of the assets of the other Party; 

j) the other Party (being an individual) is the subject of a bankruptcy petition, application, or order; 

k) a creditor or encumbrancer of the other Party attaches or takes possession of, or a distress, execution, sequestration, or other such process is levied or enforced on or sued against, the whole or part of the other Party’s assets and such attachment or process is not discharged within 30 days; 

l) any event occurs, or proceeding is taken, with respect to the other Party in any jurisdiction to which it is subject, that has a similar effect to any of the events set out above in sub-Clauses 14.2(c) to (k) (inclusive); 

m) the other Party ceases or suspends, or threatens to cease or suspend, carrying on all or a substantial part of its business; 

n) the other Party (being an individual) dies, or due to illness or incapacity (whether mental or physical), becomes incapable of managing their own affairs or becomes a patient under any mental health legislation; or 

o) there is a change of control of the other Party (within the meaning of section 1124 of the Corporation Tax Act 2010). 

14.3 For the purposes of sub-Clause 14.2(b), a breach shall be considered capable of remedy if the Party in breach can comply with the provision in question in all respects. 

 

15 Effects of Termination 

Upon the termination or expiry of the Contract for any reason: 

15.1 any sum owing by either Party to the other Party under the Contract shall become immediately due and payable; 

15.2 the Service Provider shall immediately return any and all Client Materials and Client Equipment in its possession. The Service Provider shall be fully and solely responsible for Client Materials and Client Equipment in its possession until they are returned to the Client and shall not use the same for any purpose which is not connected with the Contract. In the event that the Service Provider fails to return any Client Materials or Client Equipment within 3 months of the termination or expiry of the Contract, the Client shall have the right to enter the Service Provider’s premises to take possession of them; 

15.3 each Party shall (except to the extent referred to in Clause 7 (Confidentiality) immediately cease to use, either directly or indirectly, any Confidential Information belonging to the other Party, and shall immediately return to the other Party any documents in its possession or control which contain or record any Confidential Information; 

15.4 termination or expiry shall not affect or prejudice any rights, remedies, obligations, or liabilities of the Parties that have accrued up to the date of termination or expiry including, but not limited to, the right to claim damages or any other remedy in respect of any breach of the Contract which existed at or before the date of termination or expiry; and 

15.5 any provision of the Contract which either expressly or by implication is intended to continue in force or come into force after or upon the termination or expiry of the Contract shall remain in full force and effect. 

 

16 No Waiver 

No failure or delay by either Party in exercising any of its rights under the Contract shall be deemed to be a waiver of that right, and no waiver by either Party of a breach of any provision of the Contract shall be deemed to be a waiver of any subsequent breach of the same or any other provision. 

 

17 Further Assurance 

Each Party shall execute and do all such further deeds, documents and things as may be necessary to carry the provisions of the Contract into full force and effect. 

 

18 Variation 

Other than as set out in these Terms and Conditions, no variation of the Contract including, but not limited to, the introduction of any additional terms and conditions, shall be effective unless it is made in writing and signed by the Parties (or their authorised representatives). 

 

19 Severance 

In the event that one or more of the provisions of the Contract is found to be unlawful, invalid or otherwise unenforceable, that / those provision(s) shall be deemed severed from the remainder of the Contract. The remainder of the Contract shall be valid and enforceable. 

 

20 Assignment and Sub-Contracting 

20.1 Subject to sub-Clause 20.2, the Contract shall be personal to the Parties. Neither Party may assign, mortgage, charge (otherwise than by floating charge) or sub-licence or otherwise delegate any of its rights thereunder, or sub-contract or otherwise delegate any of its obligations thereunder without the written consent of the other Party, such consent not to be unreasonably withheld. 

20.2 Subject to the provisions of Clause 10 (Data Processing), the Service Provider shall be entitled to perform any of the obligations undertaken by it through any other member of its group or through suitably qualified and skilled sub-contractors. Any act or omission of such other member or sub-contractor shall, for the purposes of the Contract, be deemed to be an act or omission of the Party in question. 

 

21 Third Party Rights 

21.1 No part of the Contract shall be intended to confer rights on any third parties and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply to the Contract. 

21.2 Subject to this Clause 21, the Contract shall continue and be binding on the transferee, successors and assigns of either Party as required. 

 

22 Relationship of the Parties 

Nothing in the Contract shall constitute or be deemed to constitute a partnership, joint venture, agency, or other fiduciary relationship between the Parties other than the contractual relationship expressly provided for in the Contract. 

 

23 Notices 

23.1 All notices under the Contract shall be in writing and deemed duly given if signed by, or on behalf of, a duly authorised officer of the Party giving the notice. 

23.2 All notices under the Contract shall be addressed to the most recent postal address or email address given in the Agreement or as otherwise notified in writing by either Party to the other from time to time. 

23.3 Notices shall be deemed to have been duly given: 

a) when delivered, if delivered by courier or other messenger during the normal business hours of the recipient on signature of a delivery receipt; or 

b) when sent, if sent by email and a successful confirmation of receipt or read receipt is generated during the normal business hours of the recipient or, if sent outside the recipient’s normal business hours, when such business hours resume; or 

c) at 09:00 on the second Business Day following mailing or at the delivery time recorded by the relevant delivery service, if mailed by first-class mail, postage prepaid or by any other next working day delivery service. 

23.4 For the purposes of this Clause 23, “normal business hours” shall mean 09:00 to 17:00, Monday to Friday on a day that is not a public or bank holiday. 

 

24 Entire Agreement 

24.1 Subject to the provisions of Clause 10 (Data Processing), Contract constitutes the entire agreement between the Parties with respect to its subject matter. 

24.2 Each Party acknowledges that, in entering into the Contract, it shall not rely on any representation, warranty, assurance or other provision (made innocently or negligently) except as expressly provided in the Contract. 

 

25 Law and Jurisdiction 

25.1 The Contract (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales. 

25.2 Any dispute, controversy, proceedings or claim between the Parties relating to the Contract (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the jurisdiction of the courts of England and Wales. 

Website Accounting Integration

Website Accounting Integration seamlessly connects your website with your accounting software, streamlining your financial processes and enhancing efficiency. We integrate your website’s sales, invoices, and transactions with your accounting system, ensuring real-time and accurate data synchronisation. This integration eliminates the need for manual data entry and reduces the risk of errors, saving you valuable time and resources. With our service, you can easily track and manage your online sales, monitor inventory, and automate financial reporting.

Revenue Stream Analysis

We offer a comprehensive evaluation of your business’s revenue streams to identify opportunities for growth and optimisation. Our skilled team analyses your various revenue sources, pricing strategies, customer segments, and market trends to provide valuable insights and recommendations. Through a detailed assessment, we help you understand the profitability and performance of each revenue stream, identify areas of strength, and pinpoint potential bottlenecks. With this information, we work collaboratively with you to develop strategies to enhance revenue growth, improve margins, and diversify your revenue streams.

Tax & VAT Inquiry Support

We provide expert assistance and representation in the event of a tax or VAT inquiry. Facing an inquiry can be daunting, but our dedicated team is here to support you every step of the way. We work diligently to understand the nature of the inquiry and gather the necessary information to formulate a robust defence strategy. Our experienced professionals handle all communication and negotiations with tax authorities on your behalf, ensuring your rights are protected and your interests are represented.

Budgeting/Cashflow

We help you to take control of your financial planning and optimise your cash flow. We work closely with you to develop comprehensive budgets that align with your business goals and objectives. Through meticulous analysis of your financial data, we identify opportunities for cost savings, revenue growth, and improved cash flow management. Our team helps you establish realistic financial targets, monitor actual performance against budgeted figures, and make necessary adjustments along the way.

Unlimited Support

Our unlimited support is designed to provide exceptional and personalised assistance to our clients with higher accounting needs. As part of this service, we offer unlimited support from our team of experienced professionals to ensure that all your accounting requirements are met promptly and efficiently. You gain access to a dedicated point of contact who will be your go-to resource for all accounting-related inquiries and assistance. Our team is committed to understanding your unique business or individual accounting needs and providing timely solutions tailored to your specific circumstances. 

Free Financial Advice

Our team of experienced financial advisors will conduct a comprehensive analysis of your financial situation, taking into account your goals, income, expenses, assets, and liabilities. Through this review, we aim to provide a holistic view of your financial landscape and help you make well-informed decisions. We conduct an annual review to discuss various aspects of your finances, including budgeting, savings, investments, debt management, tax planning, retirement planning, and risk management. Our advisors will assess your current financial plans and recommend adjustments or new strategies to align with your objectives and maximise your financial potential. 

Tax Planning

We offer strategic guidance to help minimise your tax liabilities and maximise your tax savings. We work closely with you to develop customised tax strategies tailored to your unique circumstances and goals. Our experienced team analyses your financial situation, identifies tax planning opportunities, and advises on the most effective methods to legally reduce your tax burden. We stay updated with ever-changing tax laws and regulations, ensuring compliance while optimising your tax position. 

Quarterly Review

Our Quarterly Review offers a comprehensive assessment of your business’s performance and financial health every quarter. Our experienced team conducts a thorough analysis of key financial metrics, market trends, and operational factors to provide you with actionable insights and recommendations. Through in-depth reviews of your financial statements, cash flow, and performance indicators, we identify strengths, weaknesses, and opportunities for improvement. Our goal is to help you make informed strategic decisions and optimize your business’s performance. 

Monthly Reporting

Our Monthly Reporting provides you with valuable insights into your business’s performance on a monthly basis. We compile and analyse financial data, key metrics, and operational indicators to deliver comprehensive reports tailored to your needs. These reports offer a clear snapshot of your business’s financial health, highlighting trends, patterns, and areas for improvement. Our dedicated team ensures accuracy and timeliness in delivering these reports, giving you a clear understanding of your business’s financial health and progress.

Payroll

Our payroll service offers seamless and efficient management of your company’s payroll processes. We handle the entire payroll cycle, from calculating wages and salaries to processing payments and generating payslips. Our dedicated team ensures accurate and timely payroll processing, taking into account tax withholdings, benefits, and deductions. We stay up-to-date with payroll regulations and compliance requirements, ensuring your employees are paid correctly and on time. 

VAT Returns

We take the hassle out of managing your VAT obligations. We handle the preparation and submission of your VAT returns with precision and compliance. Our dedicated team ensures accurate calculation of your VAT liabilities, taking into account input tax credits, exemptions, and deductions. We compile the necessary financial data, reconcile transactions, and complete the required VAT return forms on your behalf. 

Preparation & Calculation of VAT

We assist in managing the preparation & calculation of your VAT obligations. Our dedicated team handles the meticulous process of preparing and calculating the VAT for your business. We gather the necessary financial data, analyse transactions, and accurately calculate VAT liabilities. With our service, you can ensure that your VAT records are maintained with precision and compliance.  

Bookkeeping

Our Bookkeeping service provides comprehensive financial record-keeping for your business. We handle the day-to-day tasks of tracking income, expenses, and transactions, ensuring accurate and organised financial data. Our experienced team utilises industry-leading software to maintain updated ledgers, reconcile accounts, and generate financial reports. With our service, you can have a clear and real-time view of your financial health, enabling informed decision-making while you focus on the day-to-day operations. 

Confirmation Statements

We handle the preparation and submission of Confirmation Statements, ensuring compliance with legal obligations. Our dedicated team collects the necessary information, updates company details, and submits the statement to HMRC on your behalf. 

Self-Assessments

We provide expert assistance to individuals in fulfilling their tax obligations. We help you navigate the process of tax filing, ensuring accuracy and compliance with tax regulations. Our knowledgeable team gathers the necessary information, calculates your tax liability, and completes the required forms on your behalf. With our service, you can have peace of mind knowing that your Self-Assessment is handled efficiently and accurately. 

Preparation & Filing of Accounts

We will assist with accurately completing and submitting financial reports. Our experienced team handles the meticulous process of gathering and analysing financial data to ensure compliance with regulations. We prepare the necessary accounts, such as income statements, balance sheets, and cash flow statements, and file them on your behalf. 

Cloud Accounting

Access your accounts anytime, anywhere, and enjoy effortless income, expenses, and invoicing tracking. A secure and automated platform eliminates manual data entry, reduces errors and improves efficiency. We will assist with integrating any software currently used within your business to ensure a swift handover. Focus on growing your business while we handle the technical aspects of accounting.

Company Tax Return (CT600)

We handle the preparation and submission of your company’s tax return, ensuring compliance with tax regulations and maximising your tax efficiency. Our experienced professionals will gather the necessary financial information, calculate your tax liability, and complete the required forms accurately and on time.